Welcome to ORAVYS. By accessing our platform at app.oravys.com, utilizing our voice analysis technology, or purchasing our services, you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you ("User," "you") and Oravys, Inc. ("ORAVYS," "we," "us"), a Delaware C-Corporation incorporated in the United States.
This platform is currently operating as a Research and Development demonstration. All voice analysis results are probabilistic in nature and must NOT be used as the sole basis for professional, legal, medical, or personal decisions. By using this service, you acknowledge that the technology is under active development and results should be interpreted as indicative, not definitive.
ORAVYS is a bio-acoustic intelligence platform that analyzes voice recordings to generate psychological, forensic, and personality profiles. The platform operates 1,000+ specialized AI analysis engines across multiple categories, processing hundreds of acoustic dimensions through proprietary analysis logic.
The Service includes, but is not limited to:
These Terms apply to all users worldwide. ORAVYS operates as a multinational digital entity. By using our services, you acknowledge that data processing may occur in jurisdictions outside your country of residence, subject to the protections described in our Privacy Policy.
By uploading a voice sample, you represent and warrant that:
Submitting the voice of a third party without their consent is a material breach of these Terms. You agree to indemnify and hold ORAVYS harmless against any claims, damages, or legal actions arising from unauthorized voice submissions.
You agree not to use the Service to:
We reserve the absolute right to refuse, suspend, or terminate service to anyone for any reason at any time. If we suspect that a submitted voice file violates these Terms or our ethical guidelines, we may cancel the order. Violation of the Acceptable Use policy may result in immediate termination of your access without refund.
ORAVYS operates computationally intensive AI analysis engines. To ensure equitable service quality for all users, you agree that:
ORAVYS reserves the right to monitor usage patterns for signs of abuse, automated access, or resource exploitation. If ORAVYS determines, in its sole discretion, that your usage constitutes compute abuse or threatens platform stability, ORAVYS may, without prior notice: (a) throttle or rate-limit your access; (b) temporarily suspend your account; (c) permanently terminate your account; or (d) charge overage fees for extraordinary resource consumption as described in Section 8 (Fair Use and Compute Limits). Such actions do not entitle you to a refund.
The Service, including all software, algorithms, AI models, engine architectures, report designs, analysis methodologies, trademarks, logos, and documentation, is the exclusive intellectual property of Oravys, Inc. and is protected by applicable intellectual property laws. No license is granted to you except the limited right to use the Service in accordance with these Terms.
"ORAVYS" is a registered trademark (French registration No. 25 5212037, classes 9 and 42) owned by ORAVYS. The ORAVYS name, logo, and all associated product names | including VoiceSonar, Claims Detect, and Voice DD | are trademarks or trade names of ORAVYS. You may not use any ORAVYS trademark without prior written consent, except to accurately refer to the Service in a manner that does not suggest sponsorship or endorsement.
You retain all rights to the voice recordings you submit. By uploading audio, you grant ORAVYS a limited, non-exclusive license to process the recording solely for the purpose of generating your analysis report. This license terminates upon deletion of the recording from our systems.
ORAVYS assigns to you all its right, title, and interest, if any, in and to the analysis reports and outputs generated from your audio recordings ("Outputs"). You own your reports. You may use, share, publish, or distribute your Outputs for any lawful purpose. ORAVYS retains no license, claim, or interest in your Outputs beyond what is needed to deliver the Service.
Analysis outputs are generated deterministically from acoustic features. Identical or substantially similar audio recordings submitted by different users may produce identical or substantially similar outputs. Ownership of your Outputs does not confer exclusive rights over analytically equivalent results generated from similar audio inputs.
AI-generated outputs may not be eligible for copyright protection in all jurisdictions. The "if any" qualifier in Section 3.3 acknowledges this legal uncertainty while maximizing your rights over your reports.
The Service is provided for informational, educational, and self-development purposes only. ORAVYS is not a medical device and does not provide medical advice, diagnosis, or treatment. Voice biomarker analysis is not a substitute for professional medical consultation. Do not disregard professional medical advice or delay seeking treatment based on information obtained through our reports.
ORAVYS analysis reports do not constitute legal evidence, forensic testimony, or certified psychological evaluations. Results should not be presented in legal proceedings as definitive proof of any claim without independent professional corroboration and expert testimony.
All analysis results produced by ORAVYS are generated by artificial intelligence and machine learning models and are probabilistic assessments, not legal determinations, medical diagnoses, or definitive conclusions of fact. Our AI engines process acoustic signals to generate statistical assessments, not absolute determinations. Outputs may not always be accurate and may contain material inaccuracies even when they appear precise. You should not rely on any outputs without independently verifying their accuracy through qualified professional review. Results are influenced by recording quality, ambient noise, speaker state, cultural and linguistic context, and other variables. Confidence scores are provided with each analysis dimension to indicate reliability levels. ORAVYS makes no representation, warranty, or guarantee that the Service will meet your specific requirements or expectations, or that outputs will be accurate, complete, or error-free.
ORAVYS analysis results must not be used as the sole basis for any legal, employment, criminal, insurance, immigration, or other consequential decision affecting any individual. The Service employs large language models and neural networks that may produce errors, hallucinations, or inconsistent outputs. All automated outputs require independent human review and professional judgment before any action is taken. You assume full responsibility for any reliance on or use of Service outputs.
If you use ORAVYS for professional purposes (recruitment, HR, management, due diligence):
If you use ORAVYS for insurance claim assessment, fraud detection, or forensic investigation:
ORAVYS does not warrant or guarantee that the Service will detect all synthetic, manipulated, cloned, or AI-generated audio. Detection results are provided on an "AS-IS" basis. Detection accuracy varies significantly based on audio quality, recording conditions, compression artifacts, the specific generation method or tool used to create synthetic audio, and the evolving sophistication of audio generation technology. ORAVYS makes no representation that its detection engines will identify every instance of deepfake, voice cloning, text-to-speech synthesis, or other forms of audio manipulation. False positives and false negatives are inherent to the technology. You acknowledge and accept this limitation.
All outputs of the Service constitute automated processing output within the meaning of GDPR Article 22. ORAVYS analysis results are decision-support tools only. Human review by a qualified professional is required before any consequential action is taken on the basis of Service outputs, including but not limited to employment decisions, insurance claim determinations, legal proceedings, law enforcement actions, or any other decision producing legal effects or significantly affecting a natural person. The user deploying the Service is solely responsible for ensuring that adequate human oversight is in place.
While we aim to deliver analysis reports promptly, delivery timelines are estimates only and are not guaranteed. The Service relies on complex AI systems that may experience downtime, maintenance, or high processing volumes. Technical delays do not constitute a breach of contract and do not automatically entitle you to a refund.
ORAVYS is not a cloud storage service. You are solely responsible for downloading and saving your analysis report upon delivery.
If you fail to retrieve your report within the availability window (typically 30 days), it may be permanently removed. ORAVYS is not liable for data loss resulting from failure to download your report. You may request early deletion at any time by contacting contact@oravys.com.
ORAVYS offers tiered pricing for individuals and businesses:
Pricing and service offerings are subject to change in accordance with Section 9 (Pricing and Plan Modifications). Feature access is gated by subscription tier; the number and type of analysis engines available to you depends on your plan level. Usage is subject to the Fair Use policy described in Section 8.
Annual subscriptions are paid in full at the time of purchase. Early cancellation does not entitle you to a pro-rated refund unless required by applicable law in your jurisdiction.
Each subscription tier includes a monthly allocation of analysis minutes and report generations ("Usage Quota"). Usage Quotas are published on our pricing page and are incorporated by reference into these Terms. ORAVYS reserves the right to modify Usage Quotas at any time with thirty (30) days' notice to active subscribers.
Monthly Usage Quotas are initially enforced as soft limits. ORAVYS may permit limited overage beyond your quota at its sole discretion. However, ORAVYS reserves the right to enforce hard limits at any time without prior notice if: (a) your usage pattern indicates automated or abusive behavior; (b) overall platform capacity is constrained; or (c) continued overage would materially impact service quality for other users. When hard limits are enforced, analysis requests exceeding your quota will be queued, throttled, or rejected until your next billing cycle or until you upgrade your plan.
Programmatic, automated, or bot-driven access to the Service -- including but not limited to scripts, CI/CD pipelines, third-party integrations, and automated testing frameworks -- requires an Enterprise tier subscription or explicit prior written authorization from ORAVYS. Unauthorized automated access constitutes a material breach of these Terms and may result in immediate account termination without refund. ORAVYS may employ technical measures to detect and block automated access that has not been authorized.
If your usage causes extraordinary processing costs materially exceeding the costs associated with typical usage of your subscription tier -- including but not limited to uploading exceptionally long audio files, submitting files in uncommon formats requiring additional transcoding, batch-submitting large volumes of audio in short periods, or any other usage pattern that consumes disproportionate compute resources -- ORAVYS reserves the right to:
You are responsible for monitoring your own usage. ORAVYS may, but is not obligated to, provide usage dashboards, alerts, or notifications when you approach or exceed your quota.
Usage Quotas apply per account, not per user or per device. Creating multiple accounts to circumvent quotas is a violation of these Terms and may result in termination of all associated accounts. If you require higher limits, please contact enterprise@oravys.com to discuss an Enterprise plan.
ORAVYS reserves the right to modify, adjust, or restructure its pricing, subscription plans, feature allocations, usage quotas, and billing terms at any time at its sole discretion. This includes, without limitation, the right to: (a) increase or decrease subscription fees; (b) add, remove, or restructure subscription tiers; (c) change which features, engines, or analysis capabilities are included in each tier; (d) modify per-unit overage rates; and (e) change billing frequency or payment terms.
For material pricing changes that increase the cost of your current subscription, ORAVYS will provide at least thirty (30) days' written notice via the email address associated with your account and/or via a prominent notice on the platform. Minor adjustments to features, quotas, or non-price terms may be made with reasonable notice posted on the platform.
When ORAVYS modifies pricing or plan structures, the following terms apply to existing subscribers:
Continued use of the Service after the new pricing takes effect constitutes acceptance of the modified terms. If you neither cancel nor affirmatively accept, the new pricing will apply automatically upon your next billing cycle following the expiration of any applicable grandfathering period.
The Free tier is provided at ORAVYS's sole discretion and may be modified, limited, or discontinued at any time without notice. Free-tier users have no vested right to continued access, specific features, or any particular level of service. ORAVYS may introduce, modify, or remove free-tier limitations (including analysis count, engine access, audio duration, and report depth) without prior notice.
Current pricing and plan details are always available on our pricing page. Historical pricing changes are archived and available upon request. Enterprise customers with custom pricing agreements are governed by the terms of their individual contracts.
ORAVYS reserves the right, at any time and without obligation, to modify, update, suspend, or discontinue any aspect of the Service, in whole or in part, with or without notice. This includes, without limitation, the right to:
ORAVYS shall use commercially reasonable efforts to provide advance notice of material changes that would significantly reduce the functionality available to paid subscribers. However, ORAVYS is under no obligation to maintain any specific engine, analysis type, accuracy level, feature, or functionality indefinitely.
The Service is provided on an "as available" basis. ORAVYS does not guarantee any specific uptime percentage, response time, or availability for Free, Single Report, or Pro tier users. Scheduled and unscheduled maintenance, infrastructure upgrades, security patches, and capacity management may result in temporary service interruptions. ORAVYS will use commercially reasonable efforts to minimize disruptions but is not liable for any downtime or service degradation affecting non-Enterprise users.
Enterprise customers with a signed enterprise agreement may be entitled to specific service level commitments as defined in their individual Service Level Agreement (SLA). SLA terms -- including uptime guarantees, response time commitments, support priority, and service credit remedies -- are available exclusively to Enterprise tier customers and are governed by the terms of the applicable enterprise agreement. No SLA applies to any tier other than Enterprise.
ORAVYS may perform planned maintenance that temporarily limits or interrupts the Service. Where practicable, ORAVYS will provide at least twenty-four (24) hours' advance notice of planned maintenance via the platform status page or email notification. Emergency maintenance required to address security vulnerabilities, data integrity risks, or critical infrastructure issues may be performed without advance notice.
ORAVYS shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond ORAVYS's reasonable control, including but not limited to: acts of God, natural disasters, pandemic, war, terrorism, government actions, third-party service provider outages, internet infrastructure failures, power failures, cyberattacks, or labor disputes.
ORAVYS may designate certain features, engines, or analysis capabilities as "Beta," "Preview," or "Experimental." Beta features are provided AS-IS without warranty, may be modified or discontinued without notice, and are excluded from any SLA or service level commitment. Your use of Beta features is at your own risk.
Refunds will not be granted in the following circumstances:
All refund requests must be submitted in writing to contact@oravys.com with your order/transaction ID, date of purchase, and detailed reason for the request. We will respond within 14 business days. Approved refunds are processed to the original payment method within 5-10 business days.
To the fullest extent permitted by applicable law, the Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, reliability, or non-infringement. ORAVYS does not warrant that: (a) the Service will meet your specific requirements or expectations; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the results obtained from the Service will be accurate, reliable, or complete; or (d) any errors in the Service will be corrected.
ORAVYS does not warrant or guarantee the performance, availability, or security of any third-party service used in connection with the Service, including but not limited to cloud hosting providers, payment processors, authentication providers, and content delivery networks.
To the fullest extent permitted by applicable law, in no event shall ORAVYS, its officers, directors, employees, agents, affiliates, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to: loss of data, loss of profits, loss of revenue, loss of business opportunities, business interruption, cost of procuring substitute services, reputational harm, or reliance on analysis results, arising out of or in connection with your use of or inability to use the Service, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if ORAVYS has been advised of the possibility of such damages.
To the fullest extent permitted by applicable law, the total aggregate liability of ORAVYS for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of:
This limitation applies collectively to all claims, actions, and causes of action of every kind and nature, whether known or unknown, suspected or unsuspected, and whether disclosed or undisclosed. ORAVYS is not liable for any decisions made by any person or entity based on Service outputs, including decisions resulting in financial loss, reputational harm, legal consequences, or any other adverse outcome.
ORAVYS is not liable for any costs, damages, or losses exceeding your subscription fee that arise from or relate to compute resource consumption, infrastructure usage, processing delays, analysis queue times, or any other operational aspect of delivering the Service. Your subscription fee represents the maximum financial exposure of ORAVYS with respect to compute and infrastructure-related claims. ORAVYS makes no representations regarding the computational resources allocated to your account and is not liable for variations in processing speed, throughput, or capacity.
ORAVYS is not liable for any decisions made by you or any third party based on information contained in analysis reports, real-time analysis outputs, or any other Service output. You assume full responsibility for your interpretation of and reliance on Service outputs, and for any consequences arising from decisions made on the basis of such outputs.
You acknowledge that ORAVYS has set its prices and entered into these Terms in reliance upon the disclaimers of warranty and the limitations of liability set forth herein, that the same reflect an allocation of risk between the parties (including the risk that a contract remedy may fail of its essential purpose and cause consequential loss), and that the same form an essential basis of the bargain between the parties.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the limitations set forth above shall apply to the fullest extent permitted by applicable law. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
ORAVYS acknowledges the European Union Artificial Intelligence Act (EU AI Act) and its risk-based classification framework. Voice analysis may be classified as a high-risk AI system when used in employment, insurance, or law enforcement contexts. In such cases:
ORAVYS uses a settings-based consent model with granular, reversible controls. Your Privacy Settings dashboard allows control over:
All privacy toggles are opt-in by default (OFF). Changes take effect immediately and are fully reversible. For complete details on how we handle your data, see our Privacy Policy.
When using dual-speaker analysis features, you represent that you have obtained consent from both individuals whose voices are being compared. You acknowledge that compatibility and relational analysis results reflect acoustic patterns only and do not constitute psychological or relational counseling.
WebSocket-based real-time analysis processes voice data as a continuous stream. By initiating a real-time session, you consent to the live processing of your audio input. Real-time sessions require authenticated access. Audio streamed during real-time analysis is not stored beyond the active session unless you explicitly request report generation.
Enterprise and Pro users may opt for Zero Data Retention (ZDR) mode, where audio is analyzed in real-time streaming and never stored on ORAVYS servers. Contact enterprise@oravys.com to activate ZDR.
If you voluntarily provide suggestions, bug reports, feature requests, ratings, or other feedback about the Service ("Feedback"), you grant ORAVYS a non-exclusive, worldwide, royalty-free, sublicensable license to use, modify, reproduce, distribute, and incorporate such Feedback into the Service without obligation or compensation to you. This license is limited to the purpose of improving and developing the Service. You retain all rights in your Feedback and may provide similar feedback to any other party. Feedback does not include your voice recordings, biometric data, or analysis outputs, which are governed by the Privacy Policy.
ORAVYS is committed to protecting your personal data in accordance with the European General Data Protection Regulation (GDPR) and applicable national data protection laws.
Enterprise customers may request a Data Processing Addendum (DPA) documenting these roles and obligations under GDPR Article 28.
Under GDPR, you have the right to access, rectification, erasure, restriction, data portability, objection, and withdrawal of consent. To exercise these rights, contact our Data Protection Officer at privacy@oravys.com. We respond within 30 days as required by law. Full details are provided in our Privacy Policy.
ORAVYS processes data primarily within the European Union (Google Cloud, europe-west1 region). Where transfers outside the EU/EEA are necessary, we rely on Standard Contractual Clauses (SCCs) and appropriate technical safeguards including encryption in transit (TLS 1.3) and at rest (AES-256).
You agree to indemnify, defend, and hold harmless Oravys, Inc., its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:
By using the Service, you represent and warrant that:
For enterprise customers under a paid subscription or enterprise agreement, ORAVYS will indemnify and defend you against any third-party claim alleging that your authorized use of the Service infringes a third party's intellectual property rights, provided that: (a) you promptly notify ORAVYS in writing of the claim; (b) you grant ORAVYS sole control of the defense and settlement; and (c) you provide reasonable cooperation. This IP indemnification is not subject to the general limitation of liability cap in Section 12. ORAVYS has no indemnification obligation for claims arising from (i) your inputs or content, (ii) use of the Service in violation of these Terms, or (iii) modifications made by you to the Service or its outputs.
We reserve the right to modify, update, or change these Terms at any time at our sole discretion. Changes become effective immediately upon posting on this page with an updated "Last Updated" date. Your continued use of the Service after any modifications constitutes acceptance of the revised Terms.
For material changes that significantly affect your rights, we will make reasonable efforts to notify users via email or a prominent notice on the platform at least 30 days in advance. However, it remains your responsibility to review these Terms periodically.
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. ORAVYS may immediately suspend access without prior notice if it reasonably believes that continued provision of the Service to you would violate applicable law, would create a material risk of legal liability, or would endanger the safety, security, or rights of any person.
Without limiting the foregoing, ORAVYS may immediately suspend or terminate your access without notice upon any of the following:
Upon termination:
You may terminate your account at any time by contacting contact@oravys.com and requesting account deletion.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
Before filing any claim, you agree to try to resolve the dispute by contacting contact@oravys.com. We will try to resolve the dispute informally within sixty (60) days.
If informal resolution fails, all disputes arising from or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules before a single arbitrator. The arbitration shall be conducted in English and held in Wilmington, Delaware, or remotely at the arbitrator's discretion. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
If you are a consumer located in the European Economic Area (EEA) or the United Kingdom, mandatory consumer protection laws of your country of residence may apply to the extent they cannot be derogated from by contract. Nothing in these Terms restricts your rights under the GDPR, the EU Consumer Rights Directive (2011/83/EU), or other mandatory EU consumer protection legislation. Disputes with EU consumers may also be submitted to the Online Dispute Resolution (ODR) platform operated by the European Commission at https://ec.europa.eu/consumers/odr. For EU users, the arbitration clause in Section 19.2 applies only to the extent permitted by the mandatory laws of your jurisdiction.
YOU AND ORAVYS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND ORAVYS WAIVE THE RIGHT TO A JURY TRIAL.
Either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.
You may opt out of the arbitration and class action waiver provisions by sending written notice to legal@oravys.com within thirty (30) days of first accepting these Terms. If you opt out, the remaining provisions continue to apply.
ORAVYS implements multiple layers of security to protect the platform, your data, and the integrity of analysis results:
For legal inquiries, questions about these Terms, or to exercise your rights:
General: contact@oravys.com
Data Protection Officer: privacy@oravys.com
Ethics and Responsible Use: ethics@oravys.com
Enterprise: enterprise@oravys.com
Oravys, Inc.
Delaware, USA
You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without ORAVYS's prior written consent. ORAVYS may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets without your consent. Any attempted assignment in violation of this section shall be void.
These Terms, together with the Privacy Policy and any applicable enterprise agreement, constitute the entire agreement between you and ORAVYS with respect to the Service, and supersede all prior or contemporaneous communications, proposals, and agreements, whether electronic, oral, or written, between you and ORAVYS regarding the Service.
You represent that you are not located in, under the control of, or a national or resident of any country subject to applicable trade sanctions or embargoes, and that you are not on any restricted party list. You agree to comply with all applicable export control laws and trade sanctions in connection with your use of the Service. ORAVYS may restrict access from sanctioned territories without notice.